Management > CIO

Met CSC towers speed up digital policing and wider Cloud use

David Bicknell Published 29 February 2016

Up to 20,000 tablets for officers' crime-scene reporting and a move to hybrid cloud set to follow end user and hosting contracts


Further details have emerged of two contracts with CSC concluded by the London Mayor's Office for Policing and Crime (MOPAC) for the Metropolitan Police Service (MPS)

CSC is to provide hosting services and end user services to the Met under its Total Technology Programme Infrastructure (TTPi) programme which was established to implement the service tower model for the delivery of ICT services across the service. The two 'service tower' contracts are worth almost £250m.

The contract to deliver IT hosting services, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) is worth almost £95m with a six year contract. The contract for the supply of infrastructure end user services (EUS) which includes managed desktop, storage, print and office LAN support services is worth £155m and is over five years.

It is understood that the principal competition for CSC's hosting contract came from Unisys, while Fujitsu and Computacenter are believed to have provided the main opposition in contesting the end user services deal.

At the heart of much of the work is the Met's move to a digital policing model, for which the Met last month appointed a new chief information officer, Angus McCallum. McCallum, who joins the Met from BG Group where he was global chief information officer for five years, has the job of implementing Digital Policing transformation plans, including the introduction of a new target operating model.

The TTPi programme admits the Met's systems will need to be supported by a modern, more agile and scalable infrastructure including introducing a new generation of end user devices, such as the introduction of up to 20,000 tablets which will enable officers to complete reports and 'paperwork' at the scene of a crime rather than having to return to headquarters. It is understood that the transformation of the Met's infrastructure will also include greater use of 'as a service'-delivered applications, including Office 365.

Another key element of the TTPi approach is a desire to make use of 'cloud' services where appropriate to reduce costs and provide robust scalability. CSC's approach through the hosting contract may eventually see the Met adopting a hybrid Cloud model, though it is likely to take at least a couple of years or so before the Met is ready to be able to fully embrace the new model.

The six-year hosting contract is likely to see a significant role for CSC's Agility Platform which is intended to help enterprises adopt cloud-based IT operating models to increase their agility, speed up application delivery, and lower IT costs.

The CSC platform - which the company gained through its acquisition of ServiceMesh a couple of years ago - provides a single, consolidated cloud management solution to simplify the complexities of public, private and hybrid cloud management for large enterprises.

CSC's two separate wins at the Met - the two 'towers' procurement exercises weren't linked - marks a move to compete for central government business in areas where it believes it can help deliver transformation, as opposed to simply taking over at the end of long-running, soon-to-be disaggregated outsourced contracts.

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